Managed IT Services for Small and
Medium-sized Businesses

Reduce downtime, increase profitability, and make technology work for you.

Sabio Wise Care™ All Inclusive services are dedicated to keeping your technology investment up and running smoothly so you can propel your business forward. Our partnership with your organization means we value your IT personally and strive to keep your staff productive with the tools they need to ensure your business thrives. So get the support you deserve right here, right now.

24/7/365 Proactive Monitoring and Maintenance

Detect and stop IT issues before they affect your bottom line.

Sabio’s IT services are built to cover all of your IT support needs, from your employee workstations to your servers as well as other devices on your network that are necessary for your organization’s efficiency.

By performing regular maintenance and by monitoring your systems 24x7x365, we can drastically reduce the amount of downtime your staff experience. Our team of experts make sure your technology infrastructure aligns with your business goal, that it’s fully scalable for years to come, and that you get responsive support for any technology-related issues.

The Benefits of Flat-Rate IT

• Budget your IT expenses with no nasty surprises
• Get reliable support without increasing your monthly IT expenses
• Enjoy complete peace of mind knowing IT experts are monitoring your system
• Minimum downtime and maximum uptime
• Technology solutions tailored to meet every aspect of your business needs
• Put the focus back on your business

Supplement Your Current Internal IT

Benefit from All Inclusive Flexibility

Already have an internal IT department or a technical guru on site who handles most of your day-to-day IT issues? We can effectively supplement and assist your current IT staff by providing 24x7x365 monitoring, maintenance, and support. Your current IT staff will be able to take advantage of our efforts to prevent downtime. If your current IT department is overloaded, Sabio can take the burden off their shoulders to ensure the rest of your company functions without a hitch.

Help Desk

All Inclusive Help Desk Services with Remote and On-Site IT Support for your Staff

End users are human.

Shouldn’t their IT support be too?
Your end users’ time is best spent working for your organization, not managing IT issues. We put the focus back on your business with fast and reliable 24x7x365 support for your users, as well as Proactive Desktop Remote Management and Maintenance for your workstations. Say goodbye to racking up bills whenever you need support.

The All Inclusive Desktop Platform

Remote monitoring, maintenance, reporting, and cost-effective support

All Inclusive Proactive Managed Desktop Care provides comprehensive preventative maintenance services remotely. This solution is comprised of:

• Desktop/laptop agent within the All Inclusive technology platform, with all of the intelligence built in to conduct day to day preventive maintenance services
• A bundled managed Anti-Virus Package
• Proactive monitoring and management within your desktop or laptop
• Unlimited phone and remote support

With Desktop & User Care, we generate detailed inventory reports and configurations related to all the preventive maintenance activities conducted through the Sabio Network Operations Center (NOC).

We track serial numbers, license expirations, warranties, vendor information, detailed service responses and much more. The platform comes with a built-in scripting engine and can also be used to deploy software applications remotely and automatically.

IT Consulting CIO Services

How to Use Technology to Help You Overcome Business Challenges

When it comes to the technology you need to run your business, it can be difficult to get a clear overview of what is on offer. There are so many options when it comes to hardware, software, cloud computing and everything else in between that it can be of real value to have a business partner who can point you in the right direction.

Sabio Information Technologies, Inc. Does More Than Just Sell Technology

We combine IT and small business consulting expertise

That combination of IT expertise and business acumen enables us to develop technology solutions that meet your real business challenges. Success is about more than the right technology, it’s about implementing proven best practices that meet your unique requirements. Using our IT Consulting CIO Services will give you the ability to optimize your productivity, become more secure and compliant, and enjoy a rapid return on your IT investments.

Make Certain You Have Clear Insight Before Making Decisions

IT Consulting CIO Services from Sabio give you:

• Vendor-agnostic solutions that are based on known technology standards and best practices
• A combination of IT expertise and business acumen, something many other providers simply do not offer
• A full range of IT Services at your disposal including planning, procurement, implementation, and ongoing management

Sabio becomes a virtual extension of your business, helping you design, develop, implement and maintain technology strategies that align with your needs and goals.

Cloud Powered Solutions

Efficiency, collaboration, accessibility – welcome to the cloud

Cloud IT is the future of small and medium business technology management that greatly reduces the cost of setup and IT management overheads. With the cloud, you reap the benefits of a secure, expertly managed data center without the expense of having to purchase and run your own equipment.

Hosted, Virtualized Cloud Servers

With All Inclusive Cloud Servers, our cloud experts can deploy, manage, and fully support your company’s server environment in our secure, Miami data center.

Running a business used to require expensive server equipment that needed to be replaced every few years. With All Inclusive Cloud, you get:

• A server that is housed securely and maintained by our experienced technicians and engineers
• Hardware that is handled as part of your monthly fee
• Virtualized server environments that allow for higher hardware utilization and vastly less resource, space and energy demand
• Access to files and applications as if they were physically at your location
• Enhanced collaboration with anywhere, anytime access and permission settings
• A boost in efficiency as you can now work anywhere and at anytime
• Lowered costs while remaining environmentally friendly

Sabio employs the highest standards of IT management in our data center, to ensure optimal uptime as well as data protection and continuity so you and your staff can focus on your business, not your IT.

Hosted IT Solutions

It all starts with All Inclusive Cloud IT, but we also offer other cloud solutions, such as:

• Hosted Exchange Email
• Email Filtering/Spam Protection
• Desktop Virtualization
• Hosted VoIP
• Hosted Security and Backup and Disaster Recovery
• Hosted Applications

All Inclusive Cloud IT grants your business new capabilities to improve your day-to-day operations without the extraordinary start-up costs associated with new technology.Get enterprise-level IT solutions for affordable small business prices.

Hosted Microsoft Exchange – Email in the Cloud

Email is absolutely critical to your business. Our Hosted Email Solution delivers the best in Microsoft Exchange without the hardware requirements and management overhead.

Exchange can give your company many powerful tools. Putting them into action can vastly improve worker productivity and foster better collaboration between coworkers. However, without proper set up, you can run into some serious problems. These issues will cost your company thousands of dollars or more in wasted productivity and IT support.

Even if your Exchange server is managed proactively by an IT firm like Sabio Information Technologies, hardware, electricity, and monthly management are all expenses required just to keep the server at your location. Hosting it on the Sabio Information Technologies Cloud eliminates all of that overhead, saving you money.

Collaboration and Accessibility

Microsoft Exchange offers plentiful business-line capabilities to organize and streamline communication and collaboration.

Enable your users to collaborate with Microsoft Outlook and archive mail automatically. Exchange hosting can vastly increase your productivity with collaboration tools, meeting schedulers, and much more. Best of all, your hosted Exchange server will be configured to the industry’s best practices and security policies.

Exchange allows your company to have public folders – one or more locations all the time – to share files, email templates and more. You can even share any folder in your mailbox. With Exchange, your employee calendars can be viewed side by side to make it easier to schedule meetings and events.

Anywhere Access

Need access to email, contacts, and your calendar from anywhere? Exchange has you covered.

With Sabio Information Technologies Hosted Exchange, you can rest assured that your server is set up with the tools necessary and the security your company needs to be successful. Exchange equips your workforce with the ability to check their email securely from their mobile device, or from any browser using the Webmail portal.

Sync your mailbox to your device and take your office with you. If you lose your phone, don’t worry. With mobile device policies, we can wipe the device remotely to ensure that your sensitive data doesn’t fall into the wrong hands.

Contact us to learn more about our Hosted Email Solution today!

Data Backup & Disaster Recovery – Bullet-proof Data Protection

Never Worry About Losing Your Data Again

Would your data survive theft or a disaster?

Can you afford to lose everything you’ve worked so hard for?

Any professional computer technician will tell you that there are two types of hard drive – those that have failed and those that will fail. The only question is when. To that end, All Inclusive Backup & Disaster Recovery from Sabio ensures your total peace of mind, knowing all your data is continuously archived, redundant, and ready to be restored at a moment’s notice, even after a major disaster.

Don’t Underestimate the Importance of your Data

Your company’s data is one of its most valuable assets.

Over 80% of businesses don’t have a reliable backup solution. What some might not be aware of is the fact that the cost of restoring data on a malfunctioning hard drive is astronomical and never guaranteed. We’ve all heard the horror stories; but ask yourself whether you are willing to risk becoming a victim.

Not just backup… this is Disaster Recovery

Sleep easy knowing your data is ALWAYS SAFE

Data loss amounts to massive downtime as you wait for the backup to be restored. Wouldn’t you rather it only took minutes away from your productivity, instead of hours or days?

• Our bullet-proof system backs up your data every fifteen minutes.
• In the event of a server malfunction, it can assume the role of that server, while still performing incremental backups.
• Your network will still be up and running while your server is being fixed and parts are being ordered.
• To ensure that your data is protected in any disaster, the BDR encrypts and archives it at our two off-site data centers (one on the East Coast, one on the West Coast) incrementally.

Don’t think of it as merely a data backup solution, but as a complete fail-safe for your servers. Your files are always accessible at a moment’s notice, and can be restored easily.

All-in-one Websites

Getting a website for your business doesn’t have to be stressful

In the minds of potential customers, if your business isn’t online, it doesn’t exist. At Sabio, we understand that building a website seems like a huge hassle and expense you may think is out of reach. Think again.

If you’re tired of a website that is out of date, out of fresh content and out of style – or tired of not having a website at all – we’re here to help.

Everything you’ve ever wanted from a website

Hosted Solutions

Now staying up-to-date with technology is easier than ever before

To run a successful business it is imperative that you have access to advanced applications and software. However if the expense of purchasing, and then maintaining and upgrading, these are either sending costs spiralling, or forcing your company to compromise, you may be at a loss as to what to do.

Now there is a better way. Hosted Solutions from Sabio eliminate the prohibitive cost of purchasing, licensing and hosting your own software by handing over the hosting of them for you.

Hosted Solutions from Sabio include:

• Hosted Intuit QuickBooks – ease the pressure on your accounts department
• Hosted Microsoft Exchange – a secure and reliable email solutions for busy companies
• Hosted Microsoft SharePoint – promote teamwork and simplify collaboration in real time
• Custom Application Hosting – customized service and support that meets your unique needs

Free up your in-house resources by entrusting the hosting and management of your software, and their hardware infrastructure, to Sabio. This is the sensible way to get the latest technology solutions without the hassle and expense.

Virtualization

Save money, free up resources and go green

As your business grows, so does the demand for more servers. However, the servers you count on to keep your business running smoothly not only require vigilant management and maintenance, but also use up a lot of office space and costly energy.

Reduce Expense and Stress With the virtualization experts you can rely on

With virtualization from Sabio, you can outsource the high cost and stress of managing multiple servers in house.

Our virtualization solutions allow you to run multiple operating systems at the same time, eliminate cooling costs, free up more office space and say goodbye to frustrating server problems for good. Plus thanks to our experience with Amazon Web Server and our Microsoft Certification, you know that you are in safe hands with Sabio Information Technologies, Inc..

Virtualizing your Technology Gives you Greater Flexibility Wouldn’t it be great to be able to do more, by using less

Server Virtualization from Sabio provides your company with these very real benefits:

• Save space – consolidate your business processes to fewer servers and free up office space
• Cut costs – fewer servers and offsite management equals lower overhead
• Optimize your IT – our experts will resolve server problems, implement patches and add new applications as you need them
• Enjoy greater flexibility – any computer can run on multiple operating systems, so access is never a problem
• Gain peace of mind – our technicians are certified and have deep experience with Microsoft and Amazon servers

Wireless Solutions

We Will Help You Get Connected

Are you fed up of tripping over cables in your office? Is that tangle of wires causing an unsightly mess? Does constant Internet downtime put productivity at a stand-still and send your stress levels soaring?

Wireless Solutions From Sabio Are The Answer

We give you the freedom to connect from anywhere

Now your teams can work on the go by connecting to your office Internet from any Web-enabled device. That allows you to easily scale business operations too – without the need to add even more cables to the clutter.

Being Connected Doesn’t Mean Being Attached

Anytime, anywhere access for you and your people

Sabio can provide you with connectivity solutions that have unmatched reliability, scalability and peace of mind – transforming your business into a more productive, efficient and profitable organization.

With wireless networking technology, you can use any computer, printer or Web-enabled device in your office from the same Internet connection. Wireless Solutions from the experts at Sabio Information Technologies, Inc. mean you can have a wireless network up and running in no time, so you can take advantage of all your technology has to offer.